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Politique de confidentialité

Last updated: 15-Sep-2023 09:57:36


[1] DMA architects respects your privacy. We are therefore committed to protecting the personal information of our users. We have adopted this privacy policy (the “Policy”) to be transparent about what data we collect, why we collect it, who we share it with, how you can access it and how to correct it, need. In this policy, the terms “DMA architects”, “we”, “us” and “our” refer to DMA architects.


[2] We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.


[3] This policy applies to the use of the website https://www.dma-arch.com/. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy.


[4] In order to make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows:

  • Learn more about the organization

  • Contact customer service


[5] The information collected through these different sections will be seen in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure and how to contact us will be covered.



[6] Learn more about DMA architects

[6.1] Trying to learn more about DMA architects and what we can do for you in one of the following ways:

  • Contact by email for more information

  • Contact form


you may visit our website where various information will be collected.


[6.2] We automatically collect the following information through cookies or similar technologies:

  • Type and version of browser used

  • IP Address

  • Page leading to website

  • Geographic location

  • Amount of time spent on the website


[6.3] We collect the following information when you first make contact or as part of your communications with us:

  • Name

  • First name

  • Email address

  • Information voluntarily provided


[6.4] Why: The data collected allows us to analyze how our website is used and accessed, allowing us to increase its functionality and optimize to better meet the needs of our users. This data also allows us to offer you quality service and to communicate with you in order to help you easily obtain the information you are looking for.


[6.5] Legal grounds: necessary for our legitimate interests (improvement and personalization of our products and services) and yours (answering your questions and allowing you to contact us).


[6.6] Please note that the information collected by cookies does not allow us to identify you personally. Also note that you can choose to refuse the collection of cookies:

  • through your web browser

  • or our cookie banner.


[6.7] It is however possible that by refusing the collection of cookies, you will not be able to access certain parts or functionalities of our website.



[7] Contact our customer service

[7.1] You may want to contact our customer service if you have any problems. During this process, we will collect information such as your:

  • First name

  • Name

  • Email address


[7.2] Why: We use this information to be able to identify you and respond to your questions or requests.


[7.3] Legal basis: This information is necessary in order to correctly identify anyone contacting us and thus be able to respond to your needs.



[8] How do we use your data?

The submission of your personal information through your use of our site is governed by this Policy. As a user of our Site, you also agree to respect and protect the personal information of third parties.


[8.1] We use your data specifically for the following purposes:

  • To develop new features and improve the website

  • To provide the best possible customer service

  • To communicate for marketing, advertising or account management purposes

  • To establish statistics to guide business decisions

  • To ensure purchase tracking


[9] Our use of cookies

[9.1] When you visit our website, you may provide us with information via cookies or similar technologies.


[9.2] Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user's computer or the hard drive of another device. These allow us to adapt your user experience each time you visit our site.


[10] Who do we share your data with and why?

[10.1] We do not sell our users' personal information under any circumstances. Your data is only shared under this Policy. When you consent to this Policy, however, we may share your personal information with the following parties:


[10.2] Third-party providers: We may have to share some of your data with certain third parties in the course of our business. For example, we may share some of your data with our IT suppliers, for the exercise of their mandate or the execution of a service contract.


[10.3] Generally speaking, the providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us, such as Our website is hosted via Digital Ocean.


[10.4] However, certain third party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. With respect to these providers, we recommend that you carefully read their privacy policies so that you can understand how they will treat your collected personal information.


[10.5] Once you leave our website or are redirected to a third party website or application, you are no longer governed by this Policy.


[10.6] List of our IT suppliers


[10.7] Parties with whom it may be legally necessary: We may disclose your information if the law requires it or if such disclosure is necessary in order to:

  • Comply with the law or any legal process;

  • Protect the rights or property of DMA architects;

  • Protect the security of our Website, our users and their data.


[10.8] Parties likely to participate in a financial transaction: we may transfer your data following a change of control, merger, liquidation, or other transaction involving DMA architects. The information necessary for this process will only be used to complete the transaction, and we will only communicate this information without your consent if permitted by law. We will take the necessary measures to protect the confidential nature of this information and we will destroy it if the transaction is not concluded or if its use is no longer necessary for the purposes of concluding the transaction.


[10.9] Please note that you may be required to leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.


[11] Your rights

Data protection laws give you certain rights in relation to your information. In particular, you can:

  • Ask us for access to your data in order to verify it. Please note, however, that we reserve the right to ask you for additional information in order to prove your identity;

  • Ask us to modify or rectify your data;

  • Ask us to erase the personal data we hold, unless we are required to retain it in order to comply with legal obligations, for example;

  • Object to the processing of your data, unless we have legitimate reasons which override your rights or interests or we need to continue processing this data for establishment, exercise or defense of a legal claim;

  • Ask us to restrict the processing of your data if it is incorrect, if you believe that our processing of it is unlawful or if we no longer need to process your data but need to keep it legal purposes;

  • Ask us for your data and personal information in an accessible format;

  • Complain to the competent authority if you believe that we are processing your data in violation of applicable data protection laws.


[12] Access and control of your data

You can check, modify or delete your personal information by sending us an email to dma@dma-arch.com or via the “Contact” section on our website, or to the contact details available at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with enough details so that we can identify you and respond to your request.


[13] Location of your data

Your personal information is hosted in the following country(ies): Canada (Ontario). They are hosted on Digital Ocean servers.


[14] Duration of retention of your data

We will retain all information collected for as long as it is necessary to fulfill the purposes for which we collected it or for other essential purposes such as compliance with legal obligations. We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you request it, once your data has been deleted, you will receive confirmation that your request has been processed.


[15] Security

[15.1] To protect your personal data, we take reasonable precautions to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. p>

[15.2] For example, we have on our website:

  • Firewall


[15.3] Internally, we ensure:

  • Make frequent backups

  • Give access to data only to authorized people who need to access it as part of their work


[15.4] If you have any questions regarding the security of your personal data, please email us via the “Contact” section of our website or directly to dma@dma-arch .com.


[16] Age of consent

We only collect personal information from minors under the age of 14.ec the authorization of the holder of parental authority thereof. If you are a parent or guardian and you realize that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information belonging to a minor under the age of 14 without parental consent, we will delete any information that may have been collected.


[17] Competent authority

If you are not satisfied with our response following a request regarding your personal information, you can contact the Commission d'access à l'information du Québec, the public body responsible for overseeing management practices and processing of personal data in Quebec or the Office of the Privacy Commissioner of Canada for Canada.


Quebec Access to Information Commission

Address:

Office 900

2045 Stanley Street

Montreal (Quebec)

H3A 2V4

Telephone: 514 873-4196

Fax: 514 844-6170

Toll-free telephone: 1 888 528-7741

E-mail: cai.communications@cai.gouv.qc.ca

Website: http://www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada

Address:

30, rue Victoria

Gatineau (Quebec)

K1A 1H3

Toll-free: 1-800-282-1376

Phone: 819-994-5444

Fax: 819-994-5424

Website: https://www.priv.gc.ca/en

[18] Changes to the Policy

We reserve the right to modify this Policy at any time; Please consult it frequently. Unless otherwise stated, changes to this Policy are effective upon posting on our Site. If changes are made, we will notify you here of the update, so that you know what information we collect, how we use it and under what circumstances we disclose it, if applicable.


[19] Questions and contact details

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you can contact us at the following contact details:


DMA architects

For the attention of the person responsible for the protection of personal information

3970 Rue Saint-Ambroise Suite 300

Montreal (Quebec)

QC H4C 2C7

Telephone: 514 288-4251

Email: dma@dma-arch.com

Website: https://www.dma-arch.com/